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System Administrator: PC Mall Sales, Inc. - Atlanta, Georgia; Information Tech / Computer; Job Title: System AdministratorProfession: Computer Engineering and Information Technology -> System AdministrationJob Description: ABOUT THE POSITION: The Engineering team is responsible for proactive maintenance as well as break/fix troubleshooting across multiple customers and varying technologies. The Systems Administrator - Tier 2 is responsible for accurately identifying and resolving failures and potential issues while maintaining accurate documentation and executing maintenance and administrative activities. ABOUT THE TEAM: The Managed Services team is responsible for (see more)

Customer Care Director: XO Communications - Atlanta, Georgia; Management; Job Title: Customer Care DirectorProfession: Customer Support/Call Center Operations -> Customer Support ManagementJob Responsibilities:General Summary:Expand an existing inbound Repair and Operations operation and create an inbound Repair and Operation center, and coordinate and streamline existing but distinct customer care models into one comprehensive functioning operation. Oversee and direct the day-to-day operations of an inbound Repair and Operations Center and other Customer Care/Repair personnel located in a geographically separate location. Assignment includes supervising a (see more)

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