Displaying 1-5 of 5 results
NOC Analyst I
PC Mall Sales, Inc. - Atlanta, Georgia
Information Tech / Computer
Job Title: NOC Analyst IProfession: Computer Engineering and Information Technology -> System AdministrationJOB SUMMARY The Network Operations Center Analyst is responsible for receiving, acknowledging, and ticketing service issues, problems, and requests. This person identifies issues by preventative checks and automated system/device alerts as defined by company and Customer Service Level Agreements (SLA.) These positions maintain a 24/7 Network Operations Center for multiple end customers. The NOC Analyst 1 is responsible for initial, scripted troubleshooting, and then accurately (see more)
Support Analyst
PC Mall Sales, Inc. - Atlanta, Georgia
Customer Service
Job Title: Support AnalystProfession: Customer Support/Call Center Operations -> Account/Customer SupportABOUT THE POSITION: The Support Analyst is responsible for acknowledging/resolving user support requests via phone, email, or other methods defined by NSPI and Customer Service Level Agreements (SLA). The Support Analyst will primarily work Monday through Friday between the hours of 8AM and 10PM. Regardless of technology or nature of request (technical, billing, sales, other), the Support Analyst will act as primary contact, tracking requests for resolution or escalation and (see more)
System Administrator
PC Mall Sales, Inc. - Atlanta, Georgia
Information Tech / Computer
Job Title: System AdministratorProfession: Computer Engineering and Information Technology -> System AdministrationJob Description: ABOUT THE POSITION: The Engineering team is responsible for proactive maintenance as well as break/fix troubleshooting across multiple customers and varying technologies. The Systems Administrator - Tier 2 is responsible for accurately identifying and resolving failures and potential issues while maintaining accurate documentation and executing maintenance and administrative activities. ABOUT THE TEAM: The Managed Services team is responsible for (see more)
Global Contact Center Technology Manager (Telecom Manager)
PC Mall Sales, Inc. - Atlanta, Georgia
Management
Job Title: Global Contact Center Technology Manager (Telecom Manager)Profession: Customer Support/Call Center Operations -> Customer Support ManagementJob Title: Telecomm Manager/Team Lead Department: Managed Services Reports to: Sr. Manager of Managed Services Engineering Location: Roswell, GA or Columbus, OH ABOUT THE COMPANY: NSPI, a wholly-owned subsidiary of SARCOM, Inc, is a managed services provider who has been providing successful solutions nationally to customers in the mid-market and enterprise commercial segment for more than (see more)
DAS Construction Manager
MYCOM - Atlanta, Georgia
Management
Job Title: DAS Construction ManagerProfession: Construction/Maintenance/Trades -> Construction ManagementDAS Construction ManagerTracking Code84-406Job DescriptionSUMMARY:The Field Manager is responsible for managing the activities of the implementation teams during the deployment of network elements in the telecom implementation (TI) phase of a project. Typically, duties entail the creation of daily / weekly work schedules, the coordination of equipment delivery and implementation activities, network element installation, commissioning, and integration, and the acceptance of all (see more)

Displaying 1-5 of 5 results

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